FREQUENT QUESTIONS AND ANSWERS
Ordering & Products
How do I choose the right size?
we follow a generic size chart which is also attached at each product level to help you find your perfect fit. If you're between sizes or need assistance, feel free to contact us—we're happy to help.
Are the product photos accurate?
We strive to display our products as accurately as possible with close to natural lighting. However, slight variations in color may occur due to screen settings and lighting conditions.
What fabrics do you use?
We specialize in lightweight, breathable, and comfortable fabrics such as Cotton, Linen, Muslin, and other natural or natural-blend materials that are suitable for all-day wear.
Will the fabric feel comfortable in hot weather?
Yes. Our collections are carefully curated with breathable fabrics that help you stay comfortable and fresh throughout the day.
Is the fabric transparent?
Transparency varies by fabric and color. Product descriptions will mention if an inner layer or slip is recommended.
Shipping & Delivery
How long will my order take to arrive?
Orders are typically processed within 1–3 business days and delivered within 3–7 business days, depending on your location.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or WhatsApp.
Do you deliver across India?
Yes, we deliver to most serviceable pin codes across India.
Returns & Exchanges
What if the size doesn't fit?
We understand that online shopping can be tricky. If the size isn't right, please refer to our Exchange Policy or contact our support team for assistance.
Can I return or exchange my order?
Yes, eligible products can be exchanged or returned according to our Return & Exchange Policy. Please check the policy page for complete details.
What should I do if I receive a damaged or incorrect item?
Please contact us within 24 hours of delivery with photos of the product and packaging. We'll resolve the issue as quickly as possible. Do remember package opening is a must to process your return request.
Fabric Care
How should I wash my garments?
We recommend gentle washing with mild detergent. Specific care instructions are provided on each garment label. We recommend wash the garment separately for first 2 to 3 washes.
Will the fabric shrink after washing?
Natural fabrics may experience minimal shrinkage after the first wash. Following the recommended care instructions helps maintain the garment's shape and quality.
Will the colors fade?
With proper care, colors remain vibrant. Avoid harsh detergents, bleach, and prolonged direct sunlight while drying.
Payments & Security
What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure payment options available at checkout.
Is online payment secure?
Yes. All transactions are processed through secure and trusted payment gateways.
About Our Brand
Why do you focus on natural fabrics?
We believe clothing should feel as good as it looks. That's why we curate breathable fabrics like Cotton, Linen, and Muslin that offer comfort, ease, and timeless style for everyday life.
How are your products different?
We carefully curate pieces that combine comfort, quality, and elegance. Our focus is on lightweight, breathable fabrics and styles that busy women can wear confidently throughout the day.
Still have questions?
We're always happy to help.
📧 Email: connect@nithakshacollections.co.in
📱 WhatsApp: +91 8317551996
We typically respond within 24–48 business hours.